Episode Summary:
In this episode of the Entrepreneur View podcast, I discussed my journey into remote staffing with the owner of an accounting firm and remote staffing company, Rob Buffington. We discussed his strategies for managing employees remotely, his experience in the property management space, and how his early mistakes with employees led to success with remote staffing. We also discussed the benefits of remote staffing, specifically in Mexico, and the potential cost savings associated with these positions. Last, we discussed the importance of giving back through business and learning from mistakes rather than micromanaging hours for remote staff.
Chapters:
Scaling Remote Staffing
The Benefits of Remote Staffing
Remote Staffing Solutions for Businesses
Giving Back Through Business
The Benefits of Learning From Mistakes
Chapter Summaries:
Scaling Remote Staffing
This episode of The Entrepreneurial You podcast featured Rob Buffington, the owner of an accounting firm and a remote staffing company servicing homeowners’ association management companies. Rob discussed his journey into remote staffing and his strategies for managing employees remotely. He also reflected on his experiences in the property management space and explained how his early mistakes with employees led to successes with remote staffing. Rob shared his thoughts on the Jamaican culture and the importance of providing support for employees.
The Benefits of Remote Staffing
This conversation focuses on recognizing when something is wrong and how to level up. It is discussed that the golden rule does not always apply to treating employees, as they often need the structure, check-ins, and training that the speaker does not. We also discussed that when looking to make a change; it is best to look at it from the outside as if starting from scratch. The conversation then shifts to the advantages of remote staffing, specifically in Mexico, with its proximity to the United States and the pleasant customer service experience customers receive when speaking with employees.
Remote Staffing Solutions for Businesses
This conversation explored the idea of remote positions and the potential cost savings associated with these positions. The speaker discussed ways to view a job description in a new way and consider whether technology automation or AI could fill the role. They emphasized the need to go back to the basics when considering a new hire and explore all options, including remote positions. The speaker also discussed their company’s role as a headhunter and the services they provide to clients, such as payroll taxes, health insurance, and benefits.
Giving Back Through Business
In this episode, the speaker discusses why giving back is important to him and the projects he is involved with. These include an orphanage in Guadalajara, Mexico, an organization that manufactures shoes for children in developing countries, and a foundation that educates young people about human trafficking. The speaker explains businesses should be charitable with their profits and not their business, and that charity and business principles can go hand in hand. Finally, the speaker stresses the importance of knowing what works and measuring it rather than micromanaging hours for remote staff.
The Benefits of Learning From Mistakes
This conversation focuses on the learnings and experiences of the speaker with Rob Buffington and how it relates to staffing issues. The speaker reflects on their own mistakes of wanting employees to be like them and not taking the time to teach.
Thank you for tuning in to this episode with Rob Buffington. What’s the standout moment for you today? Send us your feedback at henekawatkisporter@gmail.com or on social media @henekawatkisporter. Remember to follow this podcast on your favourite podcast app or connect with me for all things Podcasting at henekawatkisporter.com
According to the Scriptures: “Gracious words are a honeycomb, sweet to the soul and healing to the bones.” Proverbs 16:24.
